MFC-J470DW FAQs & Troubleshooting MFC-J470DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 17.04.2015 I still receive the error message "Paper Jam" after I removed the jammed paper. 2. 16.04.2015 Paper Jam 3. 01.04.2013 Document Jam Paper Feed / Paper Jam FAQs & Troubleshooting