FAQs & Troubleshooting
Latest |
VC-500W
37 Results
1. 13/03/2024
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
2. 15/11/2023
How do I connect the printer to my computer via Wi-Fi®?
3. 15/11/2023
How do I update the printer's firmware?
4. 15/11/2023
How do I connect the printer to my computer using a USB cable?
5. 15/11/2023
How to identify your Operating System (OS) for Windows or Mac
6. 23/10/2023
What Android™ mobile application can I use?
7. 26/04/2023
Where can I find my Brother printer's serial number?
8. 15/03/2023
What iOS mobile application can I use?
9. 15/02/2023
The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device.
10. 09/11/2022
Where can I download the latest P-touch Editor for Mac?
11. 27/07/2022
How to install Brother software on a computer not connected to the Internet
12. 12/05/2022
How do I uninstall the printer driver?
13. 12/05/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
14. 12/05/2022
The printed text is too large.
15. 14/04/2022
Export a label from Color Label Editor to Color Label Editor 2.
16. 10/02/2022
My printed labels are completely blank. (Windows 10 or later)
17. 09/12/2021
How to change the background colour (Color Label Editor 2)
18. 09/12/2021
How do I cut the printed paper?
19. 09/12/2021
How can I connect the printer to my mobile device via Wi-Fi®?
20. 29/10/2021
P-touch Editor crashes when I open it on my Mac.
21. 11/03/2021
What do the indicator lights mean?
22. 25/11/2020
Printing is not possible. (P-touch Editor 5.3 for Mac)
23. 04/06/2020
How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
24. 10/03/2020
I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
25. 21/03/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
26. 30/10/2018
Label contents placed at the edge of the label layout are cut off when printed.
27. 30/10/2018
White lines appear on the printed label or the print is blurred.
28. 22/10/2018
I cannot print and get an error message "No cassette is installed" or "NO MEDIA".
29. 11/09/2018
P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
30. 12/04/2018
I can't print on a wireless network.