1. 10/01/2024

How to install the Roll Spacer Set (Optional)

2. 13/12/2023

How to install the Mac driver via USB / Wi-Fi® / wired network

3. 15/11/2023

How do I connect the printer and my mobile device via Bluetooth®?

4. 15/11/2023

How to open the Devices and Printers window

5. 15/11/2023

How to identify your Operating System (OS) for Windows or Mac

6. 11/10/2023

The time on the printer is incorrect.

7. 11/10/2023

How to connect the printer to your computer (for Windows)

8. 13/09/2023

I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).

9. 11/01/2023

The printed label contains grey lines.

10. 09/11/2022

I cannot connect my machine to the wireless network.

11. 27/07/2022

How to install Brother software on a computer not connected to the Internet

12. 12/05/2022

Using the CommTool (for Windows)

13. 12/05/2022

How to update the firmware

14. 12/05/2022

My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)

15. 10/02/2022

BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.

16. 14/10/2021

I cannot print barcodes correctly using BarTender.

17. 15/04/2021

The printer does not turn on when I press the Power button.

18. 15/04/2021

What do the indicator lights mean?

19. 15/04/2021

How to transfer the print programs or templates using FBPL commands

20. 11/03/2021

When I print a long label or many labels continuously, printing stops suddenly before finishing.

21. 11/03/2021

How can I connect the printer to my mobile device via Wi-Fi® ?

22. 11/03/2021

Printed barcodes cannot be read.

23. 11/03/2021

How do I reset Wi-Fi® setting?

24. 11/03/2021

Will my printer automatically turn itself off?

25. 11/03/2021

How do I initialise and clear the printer to factory default settings?

26. 11/03/2021

I can no longer print from my computer via Bluetooth®, even though I could print previously.

27. 11/03/2021

How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)

28. 12/02/2021

Enable or disable Bluetooth Low Energy (BLE)

29. 12/02/2021

How to install the Windows driver via Bluetooth®

30. 16/11/2020

The linerless roll is jammed inside the printer and not ejected correctly.