FAQs & Troubleshooting
Popular |
PJ-663
88 Results
1.
How do I transfer label or slip templates?
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
How to install the rechargeable Ni-MH Battery (Optional).
4.
How to connect to a DC power outlet (Optional)
5.
How to charge the rechargeable Li-ion Battery.
6.
How do I install the printer driver from the CD-ROM? (for Windows)
7.
How do I connect the printer and my computer via USB cable?
8.
Printing is not possible. (USB connection)
9.
Where can I find my Brother printer's serial number?
10.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
11.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
12.
How do I uninstall the printer driver?
13.
How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
14.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
15.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
16.
What Android™ mobile application can I use?
17.
How to connect to a DC power outlet (Optional)
18.
How to charge the rechargeable Ni-MH Battery.
19.
How to install the rechargeable Li-ion Battery (Optional)
20.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
21.
I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
23.
How to connect to an AC power outlet (Optional)
24.
Uninstalling the printer drivers (Linux)
25.
How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
26.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
27.
How do I clean the Platen Roller?
28.
How do I insert the paper into my PocketJet printer?
29.
How to identify your Operating System (OS) for Windows or Mac
30.
I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.