FAQs & Troubleshooting
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MW-120
47 Results
1.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
2.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
5.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
6.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
7.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
8.
How long does it usually take to charge the battery?
9.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
10.
Where can I find my Brother printer's serial number?
11.
Printing is not possible. (USB connection)
12.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
13.
I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
14.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
15.
Can I use my car cigarette lighter socket to charge the battery?
16.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
17.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
18.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
19.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
20.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
21.
(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
22.
How do I uninstall the printer driver?
23.
I connected multiple printers of the same model to one computer but can only print from one of them.
24.
How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
25.
Is it possible to use a rubber stamp on the thermal paper?
26.
What do the indicator lights on the printer mean?
27.
How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
28.
Are there any precautions needed when using thermal paper?
29.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
30.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)