FAQs & Troubleshooting
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MFC-L9635CDN
153 Results
1.
Colour offset
2.
Replace the Drum Unit
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
Load Documents in the Automatic Document Feeder (ADF)
5.
Document Jam
6.
Replace the Waste Toner Box
7.
Toner scatter or toner stain
8.
When I print images, the quality is not good (Linux)
9.
I cannot connect my machine to a Windows 11 computer via USB.
10.
The printer status is Offline or Paused.
11.
Ghosting images
12.
Drum !
13.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
14.
I cannot install Brother drivers on Debian 10 (Linux)
15.
Wrong Toner Cartridge
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
My Brother machine could not be found over the network when I installed drivers on my computer.
18.
Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off
19.
Condensation
20.
Toner Error
21.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
22.
My Brother machine has no power.
23.
Out of Memory / Print Data Full
24.
Paper is Jammed in the Back of the Machine
25.
Replace the Toner Cartridge
26.
What is the default password for my Brother machine?
27.
Firewall port requirements of the Scan Key Tool (Linux)
28.
Set Telephone Line Compatibility for Interference and VoIP Systems
29.
I cannot print on a wireless (Wi-Fi) network (Mac)
30.
Remove Small Scraps of Paper Jammed in the ADF