FAQs & Troubleshooting
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MFC-L6970DW
337 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Curled or wavy
4.
Wrinkles or creases
5.
Image skewed
6.
White spots or black spots at 94 mm (3.7 in.) intervals
7.
White lines, bands or ribbing across the page
8.
(Video) Load A4/Letter paper
9.
Black toner marks across the page
10.
Lines across the page
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
13.
White lines down the page
14.
Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
15.
Grey background
16.
Toner specks
17.
White lines across the page
18.
Hollow print
19.
Faint
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
Setup a Brother machine on a wireless (Wi-Fi) network.
22.
The printer status is Offline or Paused.
23.
Black lines down the page
24.
I receive an error message when trying to configure TWAIN Driver scan settings (Windows XP / Windows Vista / Windows 7).
25.
Smudges on printed pages (Poor fixing)
26.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
27.
Set up a Scan to Network Profile
28.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
29.
Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
30.
Use voice mail on the same line as my Brother machine.