FAQs & Troubleshooting
Popular |
MFC-J985DW
284 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Print using only the black ink cartridge when the Colour cartridges have run out.
6.
I cannot print one or more colours
7.
Replace Ink
8.
(Video) Load A4/Letter paper
9.
Load photo paper
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
(Video) Set up your Brother machine
12.
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
13.
The edge of glossy paper is smudged.
14.
Setup a Brother machine on a wireless (Wi-Fi) network.
15.
(Video) Install Ink Cartridges
16.
Delete print jobs from the print queue.
17.
Can I print from or scan to Android™ mobile device?
18.
I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
19.
I cannot print on a wireless (Wi-Fi) network (Windows)
20.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
21.
How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
22.
Printing / Scanning with a mobile device
23.
Install Inbox Ink
24.
Cannot Detect
25.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
26.
Confirm that a FAX I sent was received correctly.
27.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
28.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
29.
Load paper in the paper tray
30.
Improve poor print quality