FAQs & Troubleshooting
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MFC-J6947DW
318 Results
1. 10/07/2024
Scan a document using Brother iPrint&Scan. (Windows, macOS)
2. 10/07/2024
The scanning speed is slow when scanning from my machine. (Windows)
3. 10/07/2024
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
4. 13/06/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
5. 13/06/2024
(Video) Update the Driver or Firmware for your Brother machine
6. 13/03/2024
I cannot print using my Brother machine on a wireless network (Mac)
7. 13/03/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
8. 14/02/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
9. 14/02/2024
What is the default password for my Brother machine?
10. 24/01/2024
My machine does regular cleaning cycles in the night. How can I correct this?
11. 24/01/2024
Why is it necessary for my machine to go through regular cleaning cycles?
12. 14/12/2023
Discover the MAC address of the Brother network card
13. 14/12/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
14. 09/11/2023
I cannot scan via network.
15. 08/11/2023
How to scan a document from a Windows application?
16. 08/11/2023
How to scan a document from a Windows application?
17. 11/10/2023
Verify if the Brother machine has a dial tone.
18. 13/09/2023
Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
19. 13/09/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
20. 12/07/2023
I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
21. 12/07/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
22. 21/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
23. 21/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
24. 21/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
25. 21/06/2023
Add your Brother machine with AirPrint (macOS)
26. 21/06/2023
Print both sides of paper or a booklet automatically
27. 21/06/2023
Delete print jobs from the print queue.
28. 19/05/2023
I cannot print from my computer via USB.
29. 12/05/2023
I cannot print using my Brother machine on a wired network. (Windows / macOS)
30. 26/04/2023
In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?