1. 26/04/2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

2. 15/06/2022

When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.

3. 26/03/2019

When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"  

4. 23/01/2019

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".

5. 10/04/2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

6. 21/01/2016

When I try to scan the document, the scanner application crashes. (OS X 10.11)

7. 13/05/2014

I cannot scan via USB. (Mac OS X)

8. 08/05/2013

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

9. 24/11/2010

I am using Windows XP and I cannot scan with the USB cable.

10. 22/07/2008

I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.

11. 01/11/2007

I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.