FAQs & Troubleshooting
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MFC-J5920DW
286 Results
1.
(Video) Load A3/Ledger paper (Tray1)
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
(Video) Load paper in the Multi-Purpose tray (MP tray)
4.
(Video) Install Ink Cartridges
5.
Paper Jam (With Video Instructions)
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
8.
Load paper in the paper tray
9.
Document Jam (With Video Instructions)
10.
(Video) Load paper (A4>Tray #1 / A3>Tray #2)
11.
(Video) Load A4/Letter paper
12.
Can I print from and scan to iPhone, iPod Touch and iPad?
13.
Loading paper (A4 > Tray #1 / A3 > Tray #2)
14.
Can I print from or scan to Android™ Smartphone?
15.
Print using only the black ink cartridge when the Colour cartridges have run out.
16.
Replace Ink
17.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
18.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
19.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
20.
I cannot print using my Brother machine on a wireless network (Mac)
21.
(Video) Unpack your Brother machine
22.
Low Temperature
23.
Use voice mail on the same line as my Brother machine.
24.
Transfer faxes to the PC when my machine has a mechanical issue.
25.
Forward a fax to another fax machine when my machine has a mechanical problem.
26.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
27.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
28.
(Video) Connect telephone line and power cords
29.
Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
30.
What is Brother Web Connect?