FAQs & Troubleshooting
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MFC-J5910DW
374 Results
1.
How do I load paper?
2.
Delete numbers stored in my Brother machine's Caller ID History.
3.
Paper Jam
4.
Print using only the black ink cartridge when the colour cartridges have run out.
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
What is Brother iPrint&Scan?
10.
Replace Ink
11.
I cannot print using my Brother machine on a wireless network (Windows)
12.
I still receive the error message "Paper Jam" after I removed the jammed paper.
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
No Paper Fed
15.
One or more of my colours are not printing (blank).
16.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
17.
Can I print from or scan to Android™ Smartphone?
18.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
When I print, the pages are smudged with ink.
21.
Set up your Brother machine on a wireless (Wi-Fi) network
22.
Wireless setup is requesting a WPS PIN to complete the setup
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
I cannot find some option in the Printing preferences. (For Windows)
25.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
26.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
27.
The printer status is Offline or Paused.
28.
How to identify your Operating System (OS).
29.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
30.
Protect your Brother machine against unauthorised access over the network