FAQs & Troubleshooting
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MFC-J430W
352 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Print using only the black ink cartridge when the colour cartridges have run out.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Replace Ink
5.
I still receive the error message "Paper Jam" after I removed the jammed paper.
6.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
7.
Paper Jam
8.
Can I print from or scan to Android™ Smartphone?
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
11.
The printer status is Offline or Paused.
12.
How do I load paper?
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
14.
What is Brother iPrint&Scan?
15.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
16.
"Offline" appears on the Status Monitor.
17.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
18.
How do I know which side up my photo paper should be in the tray?
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
Connect your Brother machine to your mobile device via a wireless router or access point.
21.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
Low Temperature
24.
Unable to Print XX
25.
I want to use a name from my Windows® 2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.
26.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
27.
Can I print from and scan to iPhone, iPod Touch and iPad?
28.
Document Jam
29.
Load envelopes into my machine
30.
I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)