MFC-J415W FAQs & Troubleshooting MFC-J415W Not your product? Sort by: Updated Date Popularity 2 Results 1. 04/06/2019 Scanned documents are black when I view them in Brother Image Viewer (Android™) 2. 10/09/2012 The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application. More FAQs Mobile FAQs & Troubleshooting