FAQs & Troubleshooting
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MFC-9880
213 Results
1.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
Delete print jobs from the print queue.
5.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
6.
I cannot install Brother drivers on Debian 10 (Linux)
7.
Pre-Required Procedures (Linux)
8.
Can I print from or scan to an Android™ Smartphone?
9.
Can I print from or scan to an iPhone, iPod Touch or iPad?
10.
How to identify your Operating System (OS).
11.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
12.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
13.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
14.
I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.
15.
Functions supported in the Windows 7 built-in drivers
16.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC.
17.
My FAX/MFC will not Dial.
18.
What can happen if the wrong paper is used in your machine.
19.
How do I install additional memory?
20.
Change or delete a Group.
21.
I'm using Windows. I tried to install the software, but the installation failed and now I can not remove the portions that did install. What can I do?
22.
What driver package format is supported by my Linux distribution?
23.
I downloaded the WHQL, Windows XP certified driver for USB. How do I install it?
24.
Uninstall the scanner driver. (Linux)
25.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
26.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
27.
How do I broadcast a fax to multiple fax numbers?
28.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
29.
What is a "Generic PCL Driver"?
30.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.