FAQs & Troubleshooting
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MFC-9030
182 Results
1.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated" and I can't remove it from "Add or Remove Programs".
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
3.
The machine does not print anything.
4.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
5.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC.
8.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
9.
The printer status is Offline or Paused.
10.
Uninstall the drivers. (Mac OS X 10.5)
11.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
How to identify your Operating System (OS).
14.
Can I print from or scan to an Android™ Smartphone?
15.
Can I print from or scan to an iPhone, iPod Touch or iPad?
16.
Change the printer driver settings (Windows / macOS)
17.
I cannot print with Windows Vista 64bit.
18.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
19.
Can I confirm that the FAX was sent correctly?
20.
Can I use non-Brother or third party supplies with the Brother machine?
21.
I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print.
22.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
23.
Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
24.
Configure and use PC-FAX (CUPS) (Linux)
25.
Command List of brscan. (Linux)
26.
Replace the drum unit
27.
Cannot print after a Windows 10 update (June 2020)
28.
Windows 10 Support Information
29.
Delete print jobs from the print queue.
30.
What is the difference between the toner cartridge and the drum unit?