FAQs & Troubleshooting
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MFC-820CW
297 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
One or more of my colours are not printing (blank). What can I do?
3.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
6.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®
7.
What kind of Media Adapter can I use?
8.
How do I factory reset the Network Card?
9.
How do I print on an envelope?
10.
Why can't I print when an ink cartridge is empty?
11.
Pre-Required Procedures (Linux)
12.
I cannot print using my Brother machine on a wired network. (Windows / macOS)
13.
Download a file from the "Downloads" section and save it to Windows 8 computer.
14.
The edge of glossy paper is smudged.
15.
Can I print from or scan to an iPhone, iPod Touch or iPad?
16.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
17.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
18.
Can third party ink be used to refill the ink cartridges?
19.
I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari) using Mac OS® X.
20.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
21.
Wireless setup is requesting a WPS PIN to complete the setup
22.
ControlCenter3 displays a blank screen at startup (Windows)
23.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
24.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
25.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
26.
Can I print using only the black ink cartridge when the Colour cartridges have run out?
27.
How do I set a password on my Brother network card?
28.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
29.
I have changed the NetBIOS name of the print/scan server, but the name does not change.
30.
What does "NG" or "ERROR" on the Transmission Verification Report mean?