FAQs & Troubleshooting
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MFC-660CN
291 Results
1.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
2.
When I print, the pages are smudged with ink. What should I do?
3.
How do I load paper?
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
The printer status is Offline or Paused.
6.
How do I know which side up my photo paper should be in the tray?
7.
Scan and save a document in PDF format (Scan to File)
8.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
9.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
10.
How do I clear the message "PAPER JAM" from the display?
11.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
12.
The edge of glossy paper is smudged.
13.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
14.
Can I confirm that the FAX was sent correctly?
15.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®
16.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
17.
Change the printer driver settings (Windows / macOS)
18.
How do I clear Machine Error 46?
19.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
20.
Where is the USB port on the machine?
21.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
22.
I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print.
23.
Delete print jobs from the print queue.
24.
How to identify your Operating System (OS).
25.
Can I print from or scan to an iPhone, iPod Touch or iPad?
26.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
27.
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
28.
One or more of my colours are not printing.
29.
Cannot print after a Windows 10 update (June 2020)
30.
I cannot save a file downloaded from the Brother support website (For Windows)