FAQs & Troubleshooting
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MFC-6490CW
352 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
What is Brother iPrint&Scan?
5.
Can I print from and scan to iPhone, iPod Touch and iPad?
6.
Can I use voice mail on the same line as my Brother machine?
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Can I print from or scan to Android™ Smartphone?
9.
One or more of my colours are not printing (blank). What can I do?
10.
Replace Ink
11.
Can I use AirPrint with my Brother machine?
12.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
15.
I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
16.
Scan and save a document in PDF format (Scan to File)
17.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
18.
How do I load paper in paper tray#2?
19.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
Which E-mail packages are compatible with ControlCenter3?
22.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
23.
Wireless setup is requesting a WPS PIN to complete the setup
24.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
25.
How many times will my Brother machine automatically redial a number?
26.
Where is the USB port on the machine?
27.
Load paper in the paper tray
28.
The printer status is Offline or Paused.
29.
When I print, the pages are smudged with ink.
30.
I cannot find some option in the Printing preferences. (For Windows)