FAQs & Troubleshooting
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MFC-5860CN
286 Results
1.
The printer status is Offline or Paused.
2.
Scan and save a document in PDF format (Scan to File)
3.
How do I load paper in paper tray#2?
4.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
5.
Can I print from or scan to an Android™ Smartphone?
6.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
7.
I cannot install Brother drivers on Debian 10 (Linux)
8.
How do I know which side up my photo paper should be in the tray?
9.
How do I load 10 x 15 Glossy paper into my machine?
10.
When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X.
11.
When I print, the pages are smudged with ink. What should I do?
12.
I'm using Macintosh. What is the PreScan option used for?
13.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
14.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
15.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
16.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®
17.
How to identify your Operating System (OS).
18.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
19.
Delete print jobs from the print queue.
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
How do I clear Machine Error 46?
22.
Scan multiple pages into one file instead of each scan being saved as a separate file.
23.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond.
24.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
25.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
26.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
27.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
28.
I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
29.
When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception".
30.
When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?