FAQs & Troubleshooting
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MFC-3820CN
227 Results
1.
Can I print from or scan to an Android™ Smartphone?
2.
Can I still receive faxes or calls when the machine is in power save mode?
3.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
4.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer.
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
7.
How can I find out the current network configuration?
8.
The printer status is Offline or Paused.
9.
When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below.
10.
Why can't I print when an ink cartridge is empty?
11.
Discover the MAC address of the Brother network card
12.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
13.
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
14.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
15.
Can I reduce the size of a received fax on this machine?
16.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
17.
Delete print jobs from the print queue.
18.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
19.
What does "COMM.ERROR" on the LCD display mean?
20.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
21.
How do I factory reset the Network Card?
22.
I cannot install Brother drivers on Debian 10 (Linux)
23.
What driver package format is supported by my Linux distribution?
24.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
25.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
26.
I get the error message Type 1,010 when I am trying to scan into Mac OS® 9
27.
Cannot print after a Windows 10 update (June 2020)
28.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
29.
I can print but cannot scan via network. (For Windows)
30.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).