FAQs & Troubleshooting
Popular |
QL-500
192 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
Printing is not possible. (USB connection)
3.
How to identify your Operating System (OS) for Windows or Mac
4.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
5.
How do I uninstall the printer driver?
6.
How do I print vertical text? (P-touch Editor 5.0 for Windows)
7.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
8.
(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
9.
Where can I find my Brother printer's serial number?
10.
(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
11.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
12.
I cannot discover the product with the configuration utility.
13.
My print server has stopped printing.
14.
A different IP address is assigned every time the product is booted.
15.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
16.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
17.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
18.
When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
19.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
20.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
21.
I have an occasional problem printing.
22.
Labels are jammed in the machine or are not ejected correctly after printing.
23.
What are the cleaning sheets for? When do I use them?
24.
(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
25.
How to open the Devices and Printers window
26.
Labels are jammed in the cutter or are not ejected correctly after printing.
27.
I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
28.
(Video) Small characters or thin lines are printed faintly.
29.
"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
30.
How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)