FAQs & Troubleshooting
Latest |
HL-S7000DN
136 Results
1. 13/03/2024
I cannot print using my Brother machine on a wireless network (Mac)
2. 13/03/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
3. 14/12/2023
Discover the MAC address of the Brother network card
4. 12/07/2023
I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
5. 12/07/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
6. 21/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7. 21/06/2023
Delete print jobs from the print queue.
8. 19/05/2023
I cannot print from my computer via USB.
9. 12/05/2023
I cannot print using my Brother machine on a wired network. (Windows / macOS)
10. 26/04/2023
In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
11. 26/04/2023
I cannot print using my Brother machine on a wireless network (Windows)
12. 26/04/2023
Install the built-in drivers (For Windows 8 and Windows 10)
13. 26/04/2023
Change the printer driver settings (Windows / macOS)
14. 26/04/2023
Open the Status Monitor
15. 19/04/2023
"Offline" appears on the Status Monitor.
16. 19/04/2023
The printer status is Offline or Paused.
17. 15/03/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
18. 15/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
19. 15/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
20. 26/12/2022
Can third party ink be used to refill the ink cartridges?
21. 26/12/2022
How to identify your Operating System (OS).
22. 12/10/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
23. 28/07/2022
Uninstall the drivers. (Mac OS X 10.5)
24. 28/07/2022
Check the Node Name of the Brother machine
25. 28/07/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
26. 15/06/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27. 12/05/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
28. 12/05/2022
Uninstall the Brother Software and Drivers (Windows)
29. 12/05/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
30. 14/04/2022
Wireless setup is requesting a WPS PIN to complete the setup