FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hll6415dn_eu.jpg)
HL-L6415DN
118 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Paper is Jammed in the 2-sided Tray
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
(Video) Paper is Jammed inside the Machine
5.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
6.
(Video) Paper is Jammed in the Back of the Machine
7.
What is the recommended paper?
8.
What is the default password for my BRAdmin or Web Based Management?
9.
(Video) Paper is Jammed in the MP tray
10.
Install the Brother Mobile Connect application (for mobile device)
11.
What driver package format is supported by my Linux distribution?
12.
Toner Low or Prepare New Toner Cartridge
13.
The printer status is Offline or Paused.
14.
Change the printer driver settings (Windows)
15.
Self-Diagnostic
16.
Use Universal Print (Windows)
17.
Check the remaining ink or toner level (Linux)
18.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
19.
What is the default password for my Brother machine?
20.
I cannot print using my Brother machine on a wired network (Windows / macOS)
21.
Enable the Brother machine's network interface.
22.
My Brother machine could not be found over the network when I installed drivers on my computer.
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
25.
Wireless setup is requesting a WPS PIN to complete the setup
26.
"Offline" appears on the Status Monitor. (Windows)
27.
Cannot Detect
28.
Poor fixing
29.
Out of Memory
30.
(Video) Paper is Jammed in the Paper Tray