FAQs & Troubleshooting
Latest |
HL-J6000DW
222 Results
1. 13/06/2024
(Video) Update the Driver or Firmware for your Brother machine
2. 13/03/2024
I cannot print using my Brother machine on a wireless network (Mac)
3. 13/03/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
4. 14/02/2024
What is the default password for my Brother machine?
5. 24/01/2024
My machine does regular cleaning cycles in the night. How can I correct this?
6. 24/01/2024
Why is it necessary for my machine to go through regular cleaning cycles?
7. 14/12/2023
Discover the MAC address of the Brother network card
8. 13/09/2023
Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
9. 13/09/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
10. 12/07/2023
I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
11. 12/07/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
12. 21/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
13. 21/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
14. 21/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15. 21/06/2023
Add your Brother machine with AirPrint (macOS)
16. 21/06/2023
Print both sides of paper or a booklet automatically
17. 21/06/2023
Delete print jobs from the print queue.
18. 19/05/2023
I cannot print from my computer via USB.
19. 12/05/2023
I cannot print using my Brother machine on a wired network. (Windows / macOS)
20. 26/04/2023
In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
21. 26/04/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
22. 26/04/2023
Install the built-in drivers (For Windows 8 and Windows 10)
23. 26/04/2023
Change the printer driver settings (Windows / macOS)
24. 19/04/2023
The printer status is Offline or Paused.
25. 19/04/2023
"Offline" appears on the Status Monitor.
26. 15/03/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
27. 15/02/2023
I'm using Windows Vista, Windows 7, Windows 8 / 8.1 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
28. 15/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
29. 11/01/2023
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
30. 11/01/2023
Cannot Detect Ink Volume