FAQs & Troubleshooting
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HL-5150D
131 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
3.
An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
4.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
5.
The printer status is Offline or Paused.
6.
How to identify your Operating System (OS).
7.
Can I print from or scan to an iPhone, iPod Touch or iPad?
8.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
9.
The paper is skewed when it's printed.
10.
Can I use non-Brother or third party supplies with the Brother machine?
11.
How do I clear paper jams?
12.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
13.
Printouts (envelopes) have creases.
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
16.
Can I print from or scan to an Android™ Smartphone?
17.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page.
18.
What driver package format is supported by my Linux distribution?
19.
Functions supported in the Windows 7 built-in drivers
20.
Printouts have a curl or wave.
21.
What is UPnP and SSDP?
22.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
23.
Cannot print after a Windows 10 update (June 2020)
24.
Install the built-in drivers (For Windows 8 and Windows 10)
25.
Change the printer driver settings (Windows / macOS)
26.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
27.
What kind of paper can I use?
28.
Can I print using the IPP protocol on Windows XP?
29.
What are the expected yields of the consumables?
30.
How do I factory reset the Network Interface Card (NIC)?