FAQs & Troubleshooting
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HL-4570CDWT
227 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
Print both sides of paper or a booklet automatically
4.
Replace Belt
5.
Jam Rear
6.
Replace Toner
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
Adjust colour settings by using the custom setting in the printer driver
9.
Jam Duplex
10.
Jam Tray 1 / Jam Tray 2
11.
Jam MP Tray
12.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
13.
Cover is Open
14.
Load paper in the paper tray
15.
I cannot print using my Brother machine on a wireless network (Mac)
16.
I cannot find some option in the Printing preferences. (For Windows)
17.
Toner Error
18.
Jam Inside
19.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
20.
What is Brother iPrint&Scan?
21.
Tray 2 Error
22.
Print both sides of paper manually (For Macintosh)
23.
Can I print from or scan to Android™ Smartphone?
24.
The printer status is Offline or Paused.
25.
I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
26.
Replace WT Box
27.
I cannot print using my Brother machine on a wireless network (Windows)
28.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).