FAQs & Troubleshooting
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HL-4040CN
171 Results
1.
What kind of paper can I use?
2.
The printer status is Offline or Paused.
3.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
What is the BRAdmin Professional software used for?
6.
Adjust colour settings by using the custom setting in the printer driver
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
How to identify your Operating System (OS).
9.
I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
10.
Change the printer driver settings (Windows / macOS)
11.
When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colours in the document are printed in Black.
12.
"JAM MP TRAY" appears on the LCD.
13.
Print on both sides of the paper.
14.
I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
15.
How do I replace the Waste toner box?
16.
"JAM REAR" error appears on the LCD.
17.
"JAM TRAY1", "JAM TRAY2" appears on the LCD.
18.
What driver package format is supported by my Linux distribution?
19.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
20.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
21.
The printer prints unexpectedly or it prints garbage.
22.
How do I replace the Belt Unit?
23.
How do I clear the message "Print Unable 32" from the LCD display?
24.
Download a file from the "Downloads" section and save it to Windows 8 computer.
25.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
26.
What is the recommended paper?
27.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
28.
I cannot print using my Brother machine on a wired network. (Windows / macOS)
29.
The paper is skewed when it's printed.
30.
The error message "Print Unable 72" appears on the LCD.