FAQs & Troubleshooting
Latest |
HL-4000CN
156 Results
1. 14/12/2023
Discover the MAC address of the Brother network card
2. 12/07/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
3. 21/06/2023
Delete print jobs from the print queue.
4. 19/05/2023
I cannot print from my computer via USB.
5. 26/04/2023
Install the built-in drivers (For Windows 8 and Windows 10)
6. 26/04/2023
Change the printer driver settings (Windows / macOS)
7. 19/04/2023
The printer status is Offline or Paused.
8. 15/03/2023
Verify the Brother machine is connected to the Wired Network (For Windows)
9. 15/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
10. 11/01/2023
Can I use non-Brother or third party supplies with the Brother machine?
11. 26/12/2022
How to identify your Operating System (OS).
12. 09/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
13. 09/11/2022
Can I print using the IPP protocol on Windows XP?
14. 09/11/2022
Can I print from DOS applications?
15. 15/09/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
16. 16/08/2022
What is the difference between the toner cartridge and the drum unit?
17. 28/07/2022
The BRAdmin Professional software is not able to locate the Brother machine on my network.
18. 28/07/2022
Uninstall the drivers. (Mac OS X 10.5)
19. 15/06/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20. 12/05/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
21. 14/04/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
22. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
23. 11/11/2021
Open the Control Panel (For Windows)
24. 27/07/2020
Cannot print after a Windows 10 update (June 2020)
25. 01/11/2019
Can I print from or scan to an iPhone, iPod Touch or iPad?
26. 19/06/2019
Windows 10 Support Information
27. 25/10/2018
Vertical black lines appear on the print out.
28. 19/10/2018
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
29. 01/08/2018
I cannot print from my computer via network. (For Windows)
30. 10/07/2018
Windows 7 Support Information