FAQs & Troubleshooting
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HL-2040
133 Results
1.
The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
2.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
3.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
4.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
What are the expected yields of the consumables?
7.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
8.
Printouts have a curl or wave.
9.
The printed letters are slanted, positioned incorrectly.
10.
When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does not print as expected.
11.
What kind of paper can I use?
12.
Replace the toner cartridge
13.
How to identify your Operating System (OS).
14.
How can I change the printer settings?
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
17.
Install the built-in drivers (For Windows 8 and Windows 10)
18.
Cannot print after a Windows 10 update (June 2020)
19.
The paper is skewed when it's printed.
20.
What is the recommended paper?
21.
What driver package format is supported by my Linux distribution?
22.
The printer prints garbage.
23.
Printouts have wrinkles or creases.
24.
Printouts are faint.
25.
Replace the drum unit.
26.
Delete print jobs from the print queue.
27.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
28.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
29.
Drum Life End Soon
30.
What printer driver emulation can be used with the HL-2040 and can it be used with a DOS application?