1. 12/07/2024

"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?

2. 28/06/2024

"Preventive maintenance is recommended." ppears on the LCD.

3. 18/04/2024

Tutorial videos on how to use the machine [Video instructions]

4. 12/03/2024

Stitches are skipped

5. 29/02/2024

Introducing the Brother Artspira application

6. 22/02/2024

Fabric puckers

7. 06/02/2024

I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)

8. 02/02/2024

How to connect your machine and transfer data to Artspira

9. 02/02/2024

How to set up the wireless network connection with the wizard on the machine

10. 15/01/2024

How to update your machine software by downloading the update file directly to your machine using a wireless network

11. 06/12/2023

E92001 appears on the Artspira app screen.

12. 28/08/2023

List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)

13. 28/08/2023

E96001 appears on the Artspira app screen.

14. 28/08/2023

M5613201 appears on the Artspira app screen.

15. 28/08/2023

M5612301 appears on the Artspira app screen.

16. 28/08/2023

M4345001 appears on the Artspira app screen.

17. 23/06/2023

M1332002 appears on the Artspira app screen.

18. 17/02/2023

How do I adjust the sensitivity of the operation keys?

19. 25/01/2023

"USB media error" message appears on the LCD. What does it mean?

20. 24/01/2023

"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?

21. 24/01/2023

"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?

22. 18/01/2023

"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?

23. 26/09/2022

Data cannot be saved to a USB flash drive

24. 26/09/2022

Data cannot be saved to the machine

25. 26/09/2022

The pattern transferred from the Artspira app does not appear on the screen of the machine

26. 26/09/2022

[Embroidery machine users] How to retrieve the data transferred from Artspira

27. 26/09/2022

After selecting data, "Downloading" is displayed and the screen does not change to the next screen

28. 26/09/2022

Multiple data cannot be transferred to the machine at once

29. 26/09/2022

Data cannot be transferred even though the machine number has been input. (M5622201)

30. 26/09/2022

There is no machine that can be transferred