FAQs & Troubleshooting
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FAX-1940CN
183 Results
1.
When I print, the pages are smudged with ink. What should I do?
2.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
3.
One or more of my colours are not printing (blank). What can I do?
4.
Can I print from or scan to an Android™ Smartphone?
5.
The edge of glossy paper is smudged.
6.
How do I clear Machine Error 46?
7.
I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print.
8.
What is the BRAdmin Professional software used for?
9.
Can I print from or scan to an iPhone, iPod Touch or iPad?
10.
The printer status is Offline or Paused.
11.
Can I print using only the black ink cartridge when the Colour cartridges have run out?
12.
Can I confirm that the FAX was sent correctly?
13.
Pre-Required Procedures (Linux)
14.
I installed drivers from the bundled CD-ROM but I cannot print (Mac OS X 10.5 or greater)
15.
Where is the USB port on the machine?
16.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
17.
Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
18.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
19.
How do I print on an envelope?
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer.
22.
How do I clean the Scanner to improve the copy or fax quality?
23.
How to identify your Operating System (OS).
24.
Can third party ink be used to refill the ink cartridges?
25.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
26.
My computer hangs when connect with a USB Cable.
27.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
28.
I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print.
29.
Cannot print after a Windows 10 update (June 2020)
30.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)