FAQs & Troubleshooting
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DS-700D
58 Results
1. 26/12/2022
How to identify your Operating System (OS).
2. 14/04/2022
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
3. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
4. 17/01/2022
I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
5. 11/11/2021
Open the Control Panel (For Windows)
6. 16/11/2020
Install PaperPort™ 12SE onto Windows 10.
7. 16/11/2020
Install Presto!® BizCard® onto Windows 10.
8. 01/11/2019
Can I print from or scan to an iPhone, iPod Touch or iPad?
9. 19/10/2018
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
10. 21/03/2018
Open "Scanners and Cameras" and Properties.
11. 01/08/2016
Scan a document in Windows 8 or later.
12. 16/11/2015
Install the scanner driver (For Mac OS X 10.4 - 10.10)
13. 16/11/2015
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
14. 16/11/2015
Clean the scanner. (For Macintosh)
15. 16/11/2015
Items included in the original packaging.
16. 16/11/2015
I do not have or lost the black and white calibration sheet.
17. 16/11/2015
I cannot open the scanned document (For Macintosh).
18. 16/11/2015
I cannot open the scanned document (For Windows).
19. 16/11/2015
File size of the scanned document.
20. 16/11/2015
Turn off the scanner.
21. 16/11/2015
What scanning modes are available in DSmobileSCAN II?
22. 16/11/2015
What paper sizes are available in DSmobileSCAN II?
23. 16/11/2015
Clean the Plastic Feeding Sheet.
24. 16/11/2015
I have a document that is printed on both sides; can the unit scan both sides simultaneously?
25. 16/11/2015
I can no longer choose the program I want to use to scan a document. (For Windows)
26. 16/11/2015
What is DSmobileSCAN II software?
27. 16/11/2015
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 - 10.10)
28. 16/11/2015
Can I scan a business card?
29. 16/11/2015
Does this unit have any internal memory that will allow me to recall an image later if I am at another computer?
30. 16/11/2015
What is the purpose of the PageManager 9 program?