FAQs & Troubleshooting
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DS-600
57 Results
1.
Can I print from or scan to an Android™ Smartphone?
2.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
3.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
4.
I do not have or lost the black and white calibration sheet.
5.
When I tried to scan the document, it is not fed properly and it jams or seems to feed from one side.
6.
When I calibrate I get a "White-only" calibration message.
7.
Download a file from the "Downloads" section and save it to Windows 8 computer.
8.
Open "Scanners and Cameras" and Properties.
9.
When I press "Scan" in my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
10.
The scanner is connected but it will not feed paper (For Macintosh)
11.
How to identify your Operating System (OS).
12.
Is my scanner compatible with Windows?
13.
My scanned images have black lines running through them, blank spaces, or are just overall bad quality.
14.
I have installed the scanner on my Macintosh but I cannot scan.
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
Open the Control Panel (For Windows)
17.
File size of the scanned document.
18.
Calibrate your scanner. (For Macintosh)
19.
Scan a document in Windows 8 and Windows 10.
20.
Calibrate your scanner. (For Windows)
21.
Turn off the scanner.
22.
I have a document that is printed on both sides; can the unit scan both sides simultaneously?
23.
What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?
24.
What kind of software can I use with my scanner?
25.
Change the words in a scanned document.
26.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
27.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
28.
I can no longer choose the program I want to use to scan a document. (For Windows)
29.
Where is the battery located?
30.
Is my scanner compatible with Macintosh?