FAQs & Troubleshooting
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DCP-L2620DW
134 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Set up your Brother machine
3.
(Video) Load an Envelope (Manual Feed Slot)
4.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
5.
What is Toner Continue Mode?
6.
(Video) Paper is Jammed in the 2-sided Tray
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
(Video) Paper is Jammed inside the Machine
9.
What is the default password for my Brother machine?
10.
(Video) Paper is Jammed in the Back of the Machine
11.
I cannot print on a wireless (Wi-Fi) network (Windows)
12.
What is the default password for my BRAdmin or Web Based Management?
13.
How to identify your Operating System (OS).
14.
(Video) Paper is Jammed in the Paper Tray
15.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
16.
The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
17.
I cannot scan via network.
18.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
19.
Install the Brother Mobile Connect application (for mobile device)
20.
Black lines down the page
21.
Add your Brother machine with AirPrint (macOS)
22.
Check the remaining ink or toner level (Linux)
23.
Wrong Toner or Wrong Toner Cartridge
24.
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
25.
Open the Control Panel (For Windows)
26.
Cannot Print ##
27.
Self-Diagnostic
28.
Toner Ended
29.
No Toner
30.
Manual Feed