FAQs & Troubleshooting
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DCP-J725DW
301 Results
1.
How do I load paper?
2.
Can I print from and scan to iPhone, iPod Touch and iPad?
3.
Load envelopes into my machine
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
What driver package format is supported by my Linux distribution?
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
How do I know which side up my photo paper should be in the tray?
8.
What is Brother iPrint&Scan?
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
Can I print from or scan to Android™ Smartphone?
12.
Paper Jam
13.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
14.
The printer status is Offline or Paused.
15.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
16.
I cannot install Brother drivers on Debian 10 (Linux)
17.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
18.
Print using only the black ink cartridge when the colour cartridges have run out.
19.
Is my machine compatible with Windows Vista™?
20.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
21.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
Wireless setup is requesting a WPS PIN to complete the setup
24.
Protect your Brother machine against unauthorised access over the network
25.
I still receive the error message "Paper Jam" after I removed the jammed paper.
26.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
27.
One or more of my colours are not printing (blank).
28.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
29.
Document Jam
30.
Connect your Brother machine to your mobile device via a wireless router or access point.