FAQs & Troubleshooting
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DCP-J725DW
302 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5.
How do I load paper?
6.
Replace Ink
7.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
8.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
9.
Paper Jam
10.
I cannot print using my Brother machine on a wireless network (Windows)
11.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
13.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
14.
How do I know which side up my photo paper should be in the tray?
15.
What is Brother iPrint&Scan?
16.
I still receive the error message "Paper Jam" after I removed the jammed paper.
17.
I'm trying to print a multiple-page document via AirPrint from an iPhone, iPod touch or iPad, but only the first page is printing.
18.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
19.
Unable to Print 7X
20.
Unable to Print XX
21.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
22.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
23.
Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
24.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
25.
Unable to Print 3X
26.
I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
27.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
28.
Can I print from and scan to iPhone, iPod Touch and iPad?
29.
Print using only the black ink cartridge when the colour cartridges have run out.
30.
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.