FAQs & Troubleshooting
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DCP-J562DW
254 Results
1.
(Video) Load A4/Letter paper
2.
Print using only the black ink cartridge when the Colour cartridges have run out.
3.
Can I print from and scan to iPhone, iPod Touch and iPad?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Setup a Brother machine on a wireless (Wi-Fi) network.
6.
Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Improve poor print quality
10.
Cannot Detect
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
(Video) Set up your Brother machine
13.
The printer status is Offline or Paused.
14.
(Video) Install Ink Cartridges
15.
Load paper in the paper tray
16.
Can I print from or scan to Android™ mobile device?
17.
(Video) Load an Envelope (Manual Feed Slot)
18.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
19.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear.
20.
Replace Ink
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
I cannot print on a wireless (Wi-Fi) network (Windows)
23.
I cannot print using my Brother machine on a wireless network (Mac)
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
Paper Jam
26.
Cannot print after a Windows 10 update (June 2020)
27.
I cannot print one or more colours
28.
Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
30.
(Video) Connect telephone line and power cords