FAQs & Troubleshooting
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DCP-J152W
249 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Can I print from and scan to iPhone, iPod Touch and iPad?
6.
Print a web page from iPrint&Scan when using an Android™ mobile device.
7.
Replace Ink
8.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
11.
Scan multiple pages into one file instead of each scan being saved as a separate file.
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
What is Brother iPrint&Scan?
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
Cannot Detect
16.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
I cannot make borderless prints.
19.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
20.
Can I print from or scan to Android™ Smartphone?
21.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
22.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
24.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
25.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
26.
Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
27.
Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
28.
When I print photos, the colour quality is not good.
29.
Out of Memory
30.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).