FAQs & Troubleshooting
Popular |
DCP-J125
196 Results
1.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
2.
Load paper in the paper tray
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Can I print from or scan to an Android™ Smartphone?
5.
How do I know which side up my photo paper should be in the tray?
6.
Scan and save a document in PDF format (Scan to File)
7.
Replace Ink
8.
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
9.
Can I print from or scan to an iPhone, iPod Touch or iPad?
10.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
11.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
12.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
13.
How do I load envelopes into my machine?
14.
Cover is Open
15.
I'm using Macintosh. What is the PreScan option used for?
16.
Paper Jam
17.
The printer status is Offline or Paused.
18.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
19.
One or more of my colours are not printing (blank). What can I do?
20.
When I print, the pages are smudged with ink.
21.
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
22.
How to identify your Operating System (OS).
23.
Ink Low
24.
Print using only the black ink cartridge when the colour cartridges have run out
25.
I cannot remove red-eye.
26.
Where is the USB port on the machine?
27.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
28.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
29.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
30.
When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.