FAQs & Troubleshooting
Popular |
DCP-9055CDN
306 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Replace Belt
3.
The paper comes out of the machine curled or wavy.
4.
Jam MP Tray
5.
Turn the Toner Save mode on or off
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Replace Parts
9.
Replace Drum
10.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
11.
Replace Toner
12.
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
13.
I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
16.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
17.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
18.
No Toner
19.
Cover is Open appears on the LCD.
20.
Clean the inside of the machine (video instructions available)
21.
Load paper in the paper tray
22.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
23.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
25.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
26.
Jam Tray 1 / Jam Tray 2
27.
I cannot print using my Brother machine on a wired network. (Windows / macOS)
28.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
29.
Can I print from or scan to Android™ Smartphone?
30.
Print both sides of paper or a booklet automatically