FAQs & Troubleshooting
Popular |
DCP-585CW
291 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Can I print from and scan to iPhone, iPod Touch and iPad?
4.
Paper Jam
5.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
6.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
7.
Replace Ink
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
Print using only the black ink cartridge when the colour cartridges have run out
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
14.
What is Brother iPrint&Scan?
15.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
16.
I cannot find some option in the Printing preferences. (For Windows)
17.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
18.
What driver package format is supported by my Linux distribution?
19.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
20.
Download a file from the "Downloads" section and save it to Windows 8 computer.
21.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
22.
I still receive the error message "Paper Jam" after I removed the jammed paper.
23.
How to identify your Operating System (OS).
24.
Where is the USB port on the machine?
25.
I want to use the Simple Network Configuration capabilities of Apple® Mac OS X but I cannot find my printer in the "Print Center".
26.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
27.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
28.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
29.
The printer status is Offline or Paused.
30.
Scan and save a document in PDF format (Scan to File)