FAQs & Troubleshooting
Latest |
DCP-4020C
123 Results
1. 24/01/2024
My machine does regular cleaning cycles in the night. How can I correct this?
2. 12/07/2023
I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
3. 12/07/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
4. 21/06/2023
Delete print jobs from the print queue.
5. 19/05/2023
I cannot print from my computer via USB.
6. 26/04/2023
Change the printer driver settings (Windows / macOS)
7. 19/04/2023
The printer status is Offline or Paused.
8. 15/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
9. 15/02/2023
Scan a document in Windows 8 and Windows 10.
10. 26/12/2022
How to identify your Operating System (OS).
11. 09/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
12. 12/10/2022
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
13. 28/07/2022
Uninstall the drivers. (Mac OS X 10.5)
14. 15/06/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15. 12/05/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
16. 14/04/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
17. 11/11/2021
Open the Control Panel (For Windows)
18. 11/02/2021
Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
19. 27/07/2020
Cannot print after a Windows 10 update (June 2020)
20. 01/11/2019
Can I print from or scan to an iPhone, iPod Touch or iPad?
21. 31/10/2019
In Windows®, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
22. 19/06/2019
Windows 10 Support Information
23. 07/06/2019
Use the Device Selector to configure your Brother machine’s scanner function (Mac)
24. 30/10/2018
What does "MACHINE ERROR XX" mean?
25. 19/10/2018
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
26. 28/02/2017
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer.
27. 22/04/2016
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
28. 01/03/2016
My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and Windows Vista).
29. 13/10/2015
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
30. 13/10/2015
How do I clear a Machine Error 41, ME41 from the display?