FAQs & Troubleshooting
Popular |
DCP-4020C
123 Results
1.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to an Android™ Smartphone?
3.
Can I print from or scan to an iPhone, iPod Touch or iPad?
4.
My machine does regular cleaning cycles in the night. How can I correct this?
5.
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
6.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
7.
Can I print using only the black ink cartridge when the Colour cartridges have run out?
8.
How to identify your Operating System (OS).
9.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
10.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/DCP/MFC?
11.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running.
12.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
13.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
16.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
17.
What are the settings in the Scanner window used for on an Apple Mac?
18.
Delete print jobs from the print queue.
19.
The printer status is Offline or Paused.
20.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
21.
How do I clear a Machine Error 41, ME41 from the display?
22.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
23.
Functions supported in the Windows 7 built-in drivers
24.
When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
25.
I can not install/uninstall the driver when a card is installed into the media slot.
26.
Change the printer driver settings (Windows / macOS)
27.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
28.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
29.
Why can't I print when an ink cartridge is empty?
30.
How do I replace the Ink Cartridge?