FAQs & Troubleshooting
Popular |
DCP-310CN
249 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
Scan multiple pages into one file instead of each scan being saved as a separate file.
3.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
4.
When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
5.
Can third party ink be used to refill the ink cartridges?
6.
When I print, the pages are smudged with ink. What should I do?
7.
The edge of glossy paper is smudged.
8.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
9.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
10.
How to identify your Operating System (OS).
11.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
12.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
13.
What are the settings in the Scanner window used for on an Apple Mac?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
16.
I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
17.
How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7
18.
Scan an image and insert it in a Windows XP application
19.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer.
20.
I get the error message Type 1,010 when I am trying to scan into Mac OS® 9
21.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
22.
Functions supported in the Windows 7 built-in drivers
23.
When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
24.
One or more of my colours are not printing (blank). What can I do?
25.
I can not install/uninstall the driver when a card is installed into the media slot.
26.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
27.
Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
28.
Scan a document in Windows 8 and Windows 10.
29.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
30.
What is MFL-Pro Suite Software (Multi-Function Link Pro Suite)?