FAQs & Troubleshooting
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DCP-1612W
192 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
(Video) Load A5 long edge paper
3.
Load paper in the paper tray
4.
Replace Toner
5.
(Video) Load A5 short edge / A4 / Letter paper
6.
The printer status is Offline or Paused.
7.
Set up your Brother machine on a wireless network.
8.
What is Brother iPrint&Scan?
9.
Can I print from or scan to Android™ Smartphone?
10.
Can I print from and scan to iPhone, iPod Touch and iPad?
11.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
12.
Replace Drum
13.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
16.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
17.
How to identify your Operating System (OS).
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
(Video) Set up your Brother machine
20.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
21.
Jam Inside
22.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
23.
I cannot print using my Brother machine on a wireless network (Windows)
24.
(Video) Unpack your Brother machine
25.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
26.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
27.
Check the remaining ink or toner level (Linux)
28.
Wireless setup is requesting a WPS PIN to complete the setup
29.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
30.
When I try to scan the document, the scanner application crashes. (OS X 10.11)