FAQs & Troubleshooting
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51 Results
1.
Load Documents
2.
Install PaperPort™ 12SE / 14SE (Windows)
3.
Scanning and Other Problems
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Load Business Cards
6.
Load a Plastic Card
7.
Acceptable Documents
8.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9.
Check the Serial Number
10.
Save Scanned Documents on Your Computer
11.
Replace the Brake Roller
12.
How to identify your Operating System (OS).
13.
Reset Your Brother Machine
14.
Uninstall the driver (OS X 10.10 or greater).
15.
Load Non-standard Size Documents
16.
Load Documents Longer than Standard Size
17.
Document Jam
18.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
19.
Reset the Usage Counters
20.
Load Receipts, Clippings, Photos, and Other Documents
21.
Load Standard Size Documents
22.
Replace the Pick Up Roller
23.
Error and Maintenance Indications
24.
Clean the Scanner and Rollers
25.
Open "Scanners and Cameras" and Properties.
26.
I cannot install Brother drivers on Debian 10 (Linux)
27.
Update the Driver or Firmware for your Brother machine
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
Set Up the Brother Machine Using Remote Setup (Mac)
30.
Important points for specifying the scan area (Linux)