FAQs & Troubleshooting
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41 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
How to identify your Operating System (OS).
2.
What is the default password for my Brother machine?
3.
What driver package format is supported by my Linux distribution?
4.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
5.
Where can I download Brother iPrint&Scan application for Mac?
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
The scanning speed is slow when scanning from my machine. (Windows)
8.
I cannot install Brother drivers on Debian 10 (Linux)
9.
Set up your Brother machine on a wireless network. (Windows / macOS)
10.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
11.
Update the Driver or Firmware for your Brother machine
12.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
13.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
14.
Wireless setup is requesting a WPS PIN to complete the setup
15.
Check the firmware version.
16.
Uninstall the Brother Software and Drivers (Windows)
17.
How to scan a document from a Windows application?
18.
How to scan a document from a Windows application?
19.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
20.
Important points for specifying the scan area (Linux)
21.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
22.
Important points you need to confirm before configuring your Brother machine for a wireless network.
23.
My PC does not have a USB port or the USB cable and USB port shape are different.
24.
Install the Output Tray
25.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
26.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
27.
Configure the Scan to Email Feature (Linux)
28.
Change the brscan5 scan settings using XSane (Linux)
29.
Command List of brscan. (Linux)
30.
Delete a network scanner entry. (Linux)