FAQs & Troubleshooting
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112 Results
1.
How do I setup my ADS scanner to Scan to Network, without getting “Sending Error” or “Submit Error” message?
2.
No Profile set
3.
Easy Scan to E-mail
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
Replace Pad
6.
Document Jam
7.
Card Jam
8.
What is Brother iPrint&Scan?
9.
TWAIN errors appear when starting to scan. (Macintosh)
10.
Cannot scan a long document.
11.
Do not insert card
12.
Configuring frequently-used scan settings on your computer.
13.
Replace Parts
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Scan from the Brother iPrint&Scan application using Windows Phone.
16.
How to identify your Operating System (OS).
17.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
18.
Unusable Device (Other Error)
19.
What driver package format is supported by my Linux distribution?
20.
What is Brother Web Connect?
21.
Reset the network settings to the factory default.
22.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
23.
Can I print from or scan to Android™ Smartphone?
24.
Load Documents
25.
Hub is Unusable (Other Error)
26.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
27.
I cannot install Brother drivers on Debian 10 (Linux)
28.
Other Error (Other Error)
29.
Changing scan settings in ControlCenter.
30.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".