FAQs & Troubleshooting
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103 Results
1.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
2.
Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
What is Brother iPrint&Scan?
5.
Document Jam
6.
Configuring frequently-used scan settings on your computer.
7.
My Brother machine doesn't feed a card for scanning.
8.
Replace Parts
9.
The document was not fed.
10.
Can I print from and scan to iPhone, iPod Touch and iPad?
11.
Paper suitable for scanning
12.
Unusable Device (Other Error)
13.
OCR does not work.
14.
Cannot scan a long document.
15.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
16.
The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
17.
Plastic Card Jam
18.
Cover is Open
19.
TWAIN errors appear when starting to scan. (Macintosh)
20.
Replace Pad
21.
What driver package format is supported by my Linux distribution?
22.
The scan speed is too slow.
23.
How to scan a document from a Windows application?
24.
I cannot install Brother drivers on Debian 10 (Linux)
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
Load Documents
27.
Scan from the Brother iPrint&Scan application using Windows Phone.
28.
Check your machine's IP Address or Node Name
29.
The machine is in Sleep Mode (power save mode).
30.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)