FAQs & Troubleshooting
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DCP-J562DW
254 Results
121.
Download a file from the "Downloads" section and save it to Windows 8 computer.
122.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
123.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
124.
Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
125.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
126.
How to identify your Operating System (OS).
127.
Setting up the Web icon (Brother Web Connect) function.
128.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
129.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
130.
Important points you need to confirm before configuring your Brother machine for a wireless network.
131.
Scan a document and e-mail it as an attachment. (For Windows)
132.
Unable to Print 7X
133.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
134.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
135.
Unable to Print XX
136.
I can print but cannot scan via network. (For Windows)
137.
Ink Low
138.
My machine does regular cleaning cycles in the night. How can I correct this?
139.
Scan multiple pages into one file instead of each scan being saved as a separate file.
140.
When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours do not match the colours in the original photo.
141.
When I print photos, the colour quality is not good.
142.
When I print a document with fast mode, the printing is shifted too high on the paper.
143.
Why do the ink cartridges run out very quickly?
144.
My documents are sent to a different machine (the IP address is not unique and "IP Config" changes from "Auto" to "Static")
145.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
146.
Set the date and time.
147.
Improve poor print quality
148.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
149.
What is the recommended paper?
150.
I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)